Uninstalling the Agents

Uninstalling Agents from Source Machines

Uninstalling a CloudEndure AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. from a Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. stops the replication of that machineA physical or virtual computer.. When you uninstall the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. via the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions., you also remove the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. from the User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions..

Note: The uninstall procedure described below uses the User Console. If your Account has expired and you do not have access to the User Console, or the Source machine does not appear on the User Console, you can uninstall Agents from Source machines the same way you uninstall Agents from Target machines (as described in the following section.)

Uninstalling an Agent from a Source machine via the User Console:

  1. On the User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions., open the Machines tab. Then, check the box next to the name of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. from which you want to uninstall the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location..
  2. Note: You can uninstall an Agent from multiple machines at once, by selecting all the required machines on the User Console.

  3. Open the MACHINE ACTIONS menu, and select Remove X Machine from This Console.


  4. A confirmation message will appear. Click CONTINUE.
  5. The Agent will be uninstalled, the machineA physical or virtual computer. will be removed from the User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions., and a confirmation message will appear on the upper right corner of the User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions..

    Note: If an Agent in re-installed after the source machine has been removed from the CloudEndure Console, then a new initial sync process will be started, and all of your saved Point in Time snapshots (in case of Disaster Recovery) will be deleted.


Uninstalling Agents from Target Machines

After launchingAfter the replication to the Staging area, launching is the process of setting up the Replication Servers, for Testing or Cutover and Recovery purposes. the TargetThe location where the Replication Server will be located and where Target machines will be created (as a result of Test, Cutover or Recovery). machines, everything that is on the SourceThe location of the Source machine; Currently either a specific Region or Other Infrastructure. machines is replicated to the TargetThe location where the Replication Server will be located and where Target machines will be created (as a result of Test, Cutover or Recovery). machines, including the AgentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. that are installed on the SourceThe location of the Source machine; Currently either a specific Region or Other Infrastructure. machines. In MigrationThe CloudEndure solution that allows you to move data, applications, and other business elements from an onsite network or a cloud environment to another physical location or cloud environment. ProjectsA Project is the basic organizational unit for running a CloudEndure solution., the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. is uninstalled from the Target machineThe Machine created during Test, Cutover or Recovery. automatically following a successful CutoverThe process of transitioning from one system to a replacement system..

Important! When you are using the CloudEndure Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. solution, uninstalling the Agents from the Target machines will prevent the solution from activating when the direction of replication is reversed.

Uninstalling an Agent from a Windows Target machine:

Windows 64-bit

Copy the following folder to a new location:

C:\Program Files (x86)\CloudEndure\dist

From the new location, run in CMD as an administrator:

install_agent_windows.exe --remove

Windows 32-bit

Copy the following folder to a new location:

C:\Program Files\CloudEndure\dist

From the new location, run in CMD as an administrator.

install_agent_windows.exe --remove

Uninstalling an Agent from a Linux Target machine:

Run as root or with sudo the following commands:

/var/lib/cloudendure/stopAgent.sh

/var/lib/cloudendure/install_agent --remove


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