CloudEndure DR EOL - FAQ

In November 2021, we launched AWS Elastic Disaster Recovery (AWS DRS), which is now the recommended service for disaster recovery on AWS.

AWS DRS is the next generation of CloudEndure Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. (CEDR), and it offers key features and operational benefits that are not available with CEDR, such as direct access from the AWS Management Console and seamless integration with AWS services.

Following the successful launch of AWS DRS, we will begin limiting the availability of CEDR in all AWS Regions, including AWS GovCloud (US) Regions (AWS China Regions will continue to be supported). This will take place according to the following schedule:

  1. September 1, 2023 – Customers will no longer be able to register for new CEDR accounts in any AWS RegionA Region denotes a geographical area (US east, EU west, etc.). Each Region has multiple, isolated locations known as Zones. Zones are isolated from one another, but Zones within the same Region are connected through low-latency links. Cloud Regions exist in AWS, Microsoft Azure, and GCP. (except for AWS China Regions).
  2. December 1, 2023 – New CEDR agentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installations will no longer be supported in any AWS RegionA Region denotes a geographical area (US east, EU west, etc.). Each Region has multiple, isolated locations known as Zones. Zones are isolated from one another, but Zones within the same Region are connected through low-latency links. Cloud Regions exist in AWS, Microsoft Azure, and GCP. (except for AWS China Regions). Note: upgrades of existing agentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. will be supported.
  3. March 31, 2024 – CEDR will be discontinued in all AWS Regions (except for AWS China Regions).

What disaster recovery service can I use instead of CloudEndure Disaster Recovery?

AWS Elastic Disaster Recovery (AWS DRS) is now the recommended service for disaster recovery on AWS. AWS DRS is based on CloudEndure Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. (CEDR) technology, offering similar capabilities and additional benefits. We recommend upgrading to AWS DRS to replicate and recover your servers on AWS.

Does AWS DRS support the same AWS Regions as CloudEndure Disaster Recovery?

AWS DRS supports all of the AWS Regions as CloudEndure Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. except AWS GovCloud (US) and China Regions. We will continue to support CEDR for China Regions through March 2024. In addition, AWS DRS continues to expand support for new AWS Regions. Refer to the AWS Regional Services List for the most up-to-date information on AWS RegionA Region denotes a geographical area (US east, EU west, etc.). Each Region has multiple, isolated locations known as Zones. Zones are isolated from one another, but Zones within the same Region are connected through low-latency links. Cloud Regions exist in AWS, Microsoft Azure, and GCP. support.

I want to set up my DR site on an AWS GovCloud Region. What are the plans to support this?

We will continue to support CEDR recovery in AWS GovCloud (US) Regions until March 31, 2024. We are planning for AWS DRS to support AWS GovCloud (US) Regions for recovery, and will update once these Regions are available. You can use CEDR until we expand DRS support of AWS GovCloud (US) Regions.

What other resources are available to help upgrade to AWS Elastic Disaster Recovery?

If you do not want to upgrade on your own, there are several AWS Partners that can offer assistance. The AWS Partners listed below are offering an assessment and upgrade with no additional cost. The assessment will analyze your current disaster recovery strategy, infrastructure, and business needs to identify challenges and create a plan to complete the upgrade process from CloudEndure Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. to AWS Elastic Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. (DRS). After completion of the assessment, an upgrade plan will be created with timelines, infrastructure provisioning, data replication, and testing.

Choose from the participating AWS Partners to get started today:

I want to set up my DR site in an AWS China Region. What are the plans to support this?

We will continue to support CEDR recovery in AWS China Regions through March 2024. To use CEDR to set up a DRThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. site in an AWS China RegionA Region denotes a geographical area (US east, EU west, etc.). Each Region has multiple, isolated locations known as Zones. Zones are isolated from one another, but Zones within the same Region are connected through low-latency links. Cloud Regions exist in AWS, Microsoft Azure, and GCP., open a Support ticket.

I want to set up my DR site using AWS Outposts. What are the plans to support this?

We will continue to support CEDR recovery into AWS Outposts until March 31, 2024. We are planning for AWS DRS to support AWS Outposts as a recovery site and will update once this is available. To use CEDR for recovery to AWS Outposts, follow this guide.

Is there a process for upgrading protected servers from CloudEndure Disaster Recovery to AWS DRS?

Yes, you can use our tool to automate the upgrade from CEDR to AWS DRS. You can also perform this upgrade manually. For more details, see this CEDR to DRS upgrade guide and watch this 4-minute upgrade tutorial.

The following resources can assist you in getting started with using AWS DRS:

* Additional support options are available according to your AWS support plan.


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